A practical starting point for Calgary drivers who need towing, roadside help, recovery or specialty transport.
A tow truck is not always the only answer. A dead battery may need a boost, a locked vehicle may need a lockout, a flat tire may be handled roadside, and a vehicle that is off the road may require recovery before it can be towed.
When calling for help, be ready with your location, vehicle year/make/model, what happened, whether the vehicle rolls or steers, and any access issues such as an underground parkade or narrow lane.
Flatbeds are often a good fit for AWD vehicles, specialty cars and vehicles that should be fully lifted from the road. Other towing methods can be appropriate depending on the vehicle and situation.
Snow, ice, traffic, construction, parkades and busy routes can change the safest recovery plan. Give the dispatcher as much detail as possible before the truck arrives.